How to Prevent Your Bank Account from Being Frozen in P2P Transactions

To prevent your bank account from being frozen in P2P transactions, we suggest that sellers can take the following actions to prevent such incidents, or promote the rapid handling of incidents:

• After the seller takes an order, he can ask the buyer for additional identity verification documents, including phone numbers, through Chat. If the buyer refuses to provide, you have the right to ask the other party to cancel, or appeal after receiving the money, and the customer service team will intervene to negotiate a refund.

• During the transaction, explain to the buyer the danger of trading cryptocurrencies into other non-mainstream platforms. Make a disclaimer.

• If you are accidentally implicated, please contact the service bank promptly, locate the buyer, and send an email to [email protected] to explain the situation and attach evidence.

• Please actively contact relevant authorities to provide evidence and provide transaction proof records and chat records with all counterparties when necessary. If necessary, consult with legal professionals around you to seek more legal guidance.

In addition, in daily transactions, please pay attention to the following points:

• Choose a Bank Account dedicated to P2P transactions and use it separately from Bank Accounts for daily transactions, avoid transfers from your salary to the account, etc.

• Try to avoid frequent small transactions. Reduce the frequency of transactions and increase the amount of your transactions.

• Leave messages carefully and keep a low profile.

• Avoid using cryptocurrency-related words in reference/notes to other parties during payment.